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User Terms

All rentals with Artery Props are bound to our terms and conditions, which reflect the policies listed below.

A ‘Rental Terms & Conditions’ form must be filled out in full prior to a rental order’s pick-up. Orders without a corresponding ‘Rental Terms & Conditions’ form will be considered cancelled until a completed form is either faxed or e-mailed to Artery Props. This form can be found on our page.

If, for any reason, the terms and conditions are not met or are broken, the contract between Artery Props and the listed production company will be null and void, giving Sailout Productions, LLC the right to pursue the listed production company for damages. Terms subject to change at any time without notice.

 

Payments & Security Deposits

Artery Props accepts several forms of payment, including cash & money order, business check, credit card and purchase order.

- Cash & Money Order:

Not only are cash and money orders always happily accepted, it's the easiest way to rent from Artery Props. In fact, orders paid with cash or money order at or before the time of pick up are eligible for the 'Cash Discount', which puts the responsibility of paying the tax on us.

- Business Check:

To prevent fraud and unnecessary delinquencies, we do not accept personal checks. We do take legitimate business checks, signed by an authorized representative of the account. Please note that the company name and information on the check must match the invoice.

- Credit Card:

We're happy to say that we accept all major credit cards, including Visa, Mastercard, Discover & American Express. A credit card authorization must be filled out and submitted prior to running the card. That form can be found on the page.

- Purchase Order:

Artery Props will accept purchase orders with companies if approved after submitting a Credit Application Form. Not all submissions will be accepted. Purchase order invoices require a $100 order minimum after all discounts are taken. A net 30 day period is typical for purchase orders. Orders expected to be paid beyond the 30 day period must be cleared with Artery Props prior to rental. Please note that paying through purchase orders are a privilege and companies abusing the 30 day period can be denied that said privilege at any time. A credit application form can be accessed via the page.

- Security Deposits:

All orders require a form of security deposit prior to their release. Such forms of security may include a cash or money order deposit, business deposit check, credit card deposit or certificate of insurance naming Artery Props as the loss payee. The security coverage amount varies by the order. Each invoice will have the total estimated replacement value listed at the bottom. For credit card deposits, the security coverage amount will be held on the card until all items are returned. If everything checks out, we'll then release the hold and charge the rental amount to the card. To find the credit card deposit authorization form, visit the page.

- Discounts:

We're glad to offer multiple discounts. To view the complete details of these discounts, visit the page. Please note that any added fees on an order are exempt from price reduction as a result of discounts.

- Insufficient Funds:

Orders with payments resulting in "insufficient funds" must be repaid immediately, and will be issued an Insufficient Funds Fee of $40.

 

Rentals

A standard rental spans an 8 day period, including weekends and holidays (a week plus a grace day). In the case Artery Props is closed for an extended period (e.g., winter vacation), that time will not count toward the cost of the rental. Early returns are always welcomed, but are not prorated.

- Extended Rentals:

Orders expecting to go into a ninth rental day will extend into a 2nd week. Only the first rental week spans an 8 day period. Beyond that, 7 day weekly increments follow, limiting the grace period to one day. The weekly rate breakdown can be found on the page.

- Late Returns:

In order to satisfy all our orders, a certain level of communication is essential between the renter and Artery Props. If a rental is expected to extend into an additional period, Artery Props must be notified in a timely fashion to avoid unnecessary charges on the order. Late returns will incur an additional weekly rental charge as well as a late fee (25% of the 1st week rate). Additional weekly rental charges and late fees may be applied each time an order is unexpectedly held past the newly issued return date.

- Order Changes & Cancellations:

After an order is confirmed, renters must notify Artery Props by 4:30pm of the previous business day (Saturday and Sunday excluded) if any changes are to occur, or if the order is cancelled. Failure to do so may incur a 25% charge. Orders requiring extended preparation time may be liable for the 25% charge once the items are prepped, regardless of the order pick up date. For details on these types of orders, please contact Artery Props.

- Rush Fees:

Due to the nature of many of our print-on-demand items, we require a certain amount of preparation time for each order. Prep time is unique to each order, but usually does not exceed one business day unless the size of the order dictates otherwise. If we cannot comfortably prepare an order in a time suitable to a renter's needs, a Rush Fee may be applied to accommodate the time restraints. Rush Fees vary per job, but typically run 15% per item.

- Digital Files:

In the event a requested print size is beyond our capabilities, we can offer a digital file of the design at 72 dpi, which can be downloaded from our website and printed per the client's needs. There are no quantity restrictions for these files, however the same policy restrictions apply as if they were physical items rented from our shop, and as always, the license only exists for the job the files are requested. Any digital files licensed for use as an on-screen graphic will be done so via the agreed upon terms between Artery Props and the client.

 

Duplication & Redistribution

Artworks rented from Artery Props are to be used only for the project specified on the invoice of the order. Rental items cannot be held over or piggy-backed for use on other productions that fall under the same rental time period or on other projects being produced by the same production company.

It is strictly prohibited for designs owned by Sailout Productions, LLC to be redistributed or re-used in any way. And, except for our flyers, duplication of our designs is absolutely restricted. Designs cannot be scanned and altered (i.e. color changes, text changes, dimension changes, etc.). Artery Props, for a fee, will produce certain customizations to fit a production’s needs.

ARTERY PROPS WILL NEVER TRANSFER OWNERSHIP OF A COPYRIGHT TO ANY PERSON OR PRODUCTION FOR ANY REASON, UNLESS A SPECIFIC WRITTEN AGREEMENT IS CREATED AND SIGNED BY BOTH PARTIES.

 

Cleaning, Damage & Loss

It is expected that all rented items are returned to Artery Props in the same condition as they went out the door, unless the rented items fall under a "no damage" policy. This includes any packaging associated with each item as well. Unless stated otherwise, all items that have been rented must be returned to Artery Props, regardless of condition.

- Cleaning:

Artery Props does its best to keep items in excellent renting condition. If a returned item requires the cleaning attention of our staff, a fee may be assessed. Cleaning charges start at $25 per hour, with one-hour increments. Cleaning fees will not be broken down into minutes. As the next hour begins, so does the additional $25.

- Damage:

In the case an item besides a poster, sticker or flyer gets damaged during a rental, it is the renter's responsibility to cover the costs to get the item back to the condition it inhabited prior to the rental period the damage occurred. Damage costs vary, depending on the severity of the damage and the amount of work involved to get the item fixed. If damage to an item keeps it from being available to rent for an extended period, an additional 'loss of rental' fee may apply. 'Loss of rental' fees follow our weekly rental pricing structure. You can view that on our page.

- Loss:

In the event an item is lost, stolen or destroyed, a signed ‘Affidavit of Loss’ form listing the missing item(s) will be required, as well as the replacement fee. Typically, unless otherwise noted, the replacement value of an item translates to twice the cost of the first month's rental. The total estimated replacement cost for an order is always stated at the bottom of the invoice. A loss of rental fee may apply to lost items, as well as to items returned and labeled non-rentable due to the loss of an item's corresponding packaging. Artery Props must be informed immediately of lost items to avoid additional rental charges. Neither flyers nor stickers are expected to be returned and no fees will be charged if they do not make it back.

*Please note that loss of rental fees may apply to any order if an item is kept from being placed back into availability as a result of a renter's negligence.

 

Other Services

- Customization:

Occasionally, stock items may not accurately fit the specific needs of a production. In this case, Artery Props will be happy to make alterations on some of our designs for a fee. Customization fees vary, depending on the level of difficulty of the request. If, in the future, a production wishes to re-rent previously customized items, the same fees will only apply to that order if we do not have those items in stock. In some cases, we may perform simple custom alterations at no cost, depending on the amount of work and time it takes to complete the request.

- Printing:

Being a company with the ability to print on demand, we embrace the opportunity to fulfill your poster needs, even if it doesn't involve our designs. Artery Props will never store third party design files nor will they ever be incorporated into any of our future designs. Files must be saved as jpegs with a minimum resolution of 100 dpi (dots per inch) and a maximum resolution of 300 dpi. For more information, please call.